Frequently Asked Questions

Pella takes this extra step to greatly reduce the possibility of seal failure.  When the glass seal is compromised, it causes fogging and reduced energy efficiency and visibility.

Conventional fiberglass screens are standard on Encompass by Pella windows and sliding patio doors.  The screen frame is color-matched to the window or door frame.

Traditional, 9-Lite Prairie, Top Row and Custom (equally divided) – with additional patterns available.

The Encompass by Pella line offers four different energy-efficient options besides clear insulating glass.  Price out different glass options in PQM to find out which glass will fit your customer's energy savings and budget needs.

• Advanced Low-E insulating double-pan glass with argon.*
• SunDefense™ Low-E insulating double-pane glass with argon.*
• Obscure insulating Advanced Low-E glass.
• Bronze-tinted Advanced Low-E insulating glass with argon.*

You can go to the Size Charts and Design Performance Page of the website and click on Product Performance Ratings or Glazing and Thermal Performance for glass ratings.

Color-matched White or Almond is standard.  Satin Nickel, Bright Brass or Oil-Rubbed Bronze are optional on sliding patio doors.  Exterior hardware on sliding patio doors matches the frame color.

Encompass by Pella offers obscure glass options that are great for spaces that require privacy. 

Obscure glass features:

• Low-E insulating glass with a textured surface.
• Allows the sun to shine in while obscuring the view.
• Ideal for bathrooms or bedrooms.

Yes, Encompass by Pella offers vent stop and WOCD (Window Opening Control Device) options.  Encompass by Pella double-hung windows offer an integrated vent stop.  To meet the specifications of ASTM F2090 code regulations that are being enforced in some areas, the Encompass by Pella single-hung has WOCD capability with a Jamb Adapter.  The jamb adapter and WOCD are sold together as an out-of-unit service part for field installation.  This jamb adapter is also available with the vent stop to be applied in the field.

The roto cover is installed on the frame, but the crank handle is in the hardware bag packaged with the unit.

No, Pella does not offer these types of handles at this time.

We offer limited opening hardware and WOCD hardware for Encompass by Pella sliding windows.  WOCD hardware is handed, so you will have to choose left hand or right hand.  They are field-applied options.